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Career Opportunities

Join our Fabulous Team
Members 1st Credit Union is a not-for-profit financial institution serving Northern California with financial services since 1936. Member service is paramount to the success of our credit union. If you're an ambitious and spirited individual who is passionate about improving the lives of others and their community, you've come to the right place. Successful Members 1st employees are service-oriented people with integrity, pride, and a commitment toward a common goal of excellence in every area of their personal and business lives. Read on to discover how to pursue employment opportunities with us. Members 1st Credit Union offers great jobs, great pay, great benefits, and a great place to work. Come join our team.

Current Positions Available

Branch Manager - Redding

Responsible for the daily operations of the Branch. Ensures that the branch office staff is providing quality service to members in the areas of account transactions, loan applications, new accounts, and problem solving within established policies and guidelines. 

 

Salary Range: $20.44 to $29.54

Essential Functions
  • Display leadership skills and be a role model for the branch staff.
  • Attend Chamber of Commerce functions.
  • Be the ‘face of the credit union’ for community events as assigned.
  • Develop Marketing strategies for growth in the PEP groups.
  • Ensures the branch is in compliance with regulated state and federal laws and all regulations set forth by such agencies.
  • Maintain a highly motivated, well-trained staff.
  • Maintain effective employee relations.
  • Schedule staff, give performance reviews, and recommend salary adjustments.
  • Ensure adequate staffing for efficient branch operation.
  • Determines that all credit union policies are being followed and initiates corrective action as needed and directed by supervisor.
  • Resolves operational problems with staff and other branch personnel for solutions or modifications to operations.
  • Prepare, implement, and supervise the budget for the branch that is consistent with the overall strategic plan and budget of the credit union.
  • Develop, apply and evaluate policies and procedures for the branch.
  • Manage and recommend the purchase of equipment and supplies.
  • Work with internal auditor to ensure compliance with internal controls.
  • Monitor office activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, new accounts, and offer recommendations for improvement to AVP Regional AVP Manager.
  • Monitor key products/sales within branch to ensure profitable and sound business practices for the credit union, a high quality of service for members, and employees are maximizing opportunities to sell products.
  • Encourage, coach, train staff to meet individual goals and branch goals.
  • Provide follow up training to staff when individual staff goals are not met.
  • Manage the security and safety of the branch, with responsibility to analyze security and safety policies and procedures, and to alert staff to any changes.
  • Ensure staff receives on-going training on security and robbery procedures.
  • Operates as loan officer to process and disburse incoming loan applications in accordance with credit union loan policies.
  • Recommends and develops marketing programs within the branch.
  • Orders/monitors weekly cash supply and balances cash, including:
    • Vault & TCR
    • Teller drawers
    • Branch deposits
    • ATM
  • Resolves member account problems and provides information to members.
  • Prepares “End of Month” checklist and submits them to the supervisor by the 10th of each month.
  • Is the liaison between the branch and administration office.
  • Maintains regular attendance.
  • Demonstrate the ability to work effectively with other team members.
  • Communicates effectively with AVP Regional Manager and Corporate office.
  • Other duties as assigned.
Job Qualifications
  1. A Bachelor’s Degree from an accredited college or university, preferably in Business or Finance and/or an equivalent level of knowledge such as would be gained with five to ten years of experience in a credit union or similar financial institution.
  2. If applicable, successful completion of the credit union’s manager training program.
  3. Thorough knowledge of operational activities and financial products relative to credit unions as would normally be obtained with 3 to 5 years of progressively responsible experience leading to a managerial position within a financial institution.
  4. Organizational, analytical, public relations and project management skills; ability to coordinate a variety of projects.
  5. Knowledge of credit union products and services, consumer loans, credit granting criteria, and day-to-day branch operations.
  6. Proficiency in Microsoft Excel/Word and general use of computers.
  7. Advanced communication skills (written and verbal).
Must pass pre-employment drug testing and background screens which include a credit report.  Health, Dental, Vision, Gap & Life/AD &D benefits available, plus other perks!

Part-Time Member Service Representative - Chico

Serves to provide consistent excellent service to our walk-in and phone members.  Performs transactions and side duties in an accurate and timely manner.  Takes an active role in cross training in the branch and participating in weekly staff meetings.  Actively promotes and provides credit union products and services to our members.  Will be assigned to work on projects within the branch and/or in support of other departments within the Credit Union when needed. Must be able to work part-time hours of 20 plus a week, during the working hours of Monday through Thursday 8:15 am to 5:15 pm and Friday 8:15 am to 5:45 pm.
 

Salary Range: $11.98 to $16.99

Essential Functions
  1. Provides consistent excellent member service to all members coming in the branch and calling in on the phone.
  2. Performs variety of transactions in person and over the phone, including but not limited to: deposits, withdrawals, loan payments, purchase of monetary instruments, sale of stamps, reviewing account history, certificate transactions, IRA transactions.
  3. Responsible for learning and becoming comfortable with credit union products and services available for members including, but not limited to: deposit accounts, interest bearing accounts, ATM and VISA check cards, online banking, e-statements, audio response, direct deposit and basic knowledge of loan products.
  4. Provides cross selling opportunities to each member as fits their needs.
  5. Responsible for learning financial institution regulations such as: BSA, Reg CC, Reg DD and Reg E and applying them.
  6. Responsible for opening new accounts including certificates, IRAs and business accounts and complying with each account policy.
  7. Processes cash with accuracy and security measures set in place according to policy.
  8. Responsible for reading, studying and applying credit union policies and procedures as assigned.
  9. Properly identifies members in the branch and over the phone.
  10. Participates in routine side duties including, but not limited to: night drop processing, ATM processing, branch balancing, check stub balancing, coin shipments, TCR balancing, auditing various operations functions, keeping branch organized, supply inventory, filing, scanning and copying.
  11. Complies with office safety and security guidelines and training.
  12. Actively promotes credit union products and services to each member as appropriate.
  13. Participates in appropriate and applicable training through the credit union library, on-site trainings, cross training to ensure job knowledge is current and up-to-date.
  14. Is responsible for completing quarterly compliance training in all required regulations and polices, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
  15. Is responsible for compliance with all required regulations and polices, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
  16. Other duties as assigned.
Job Qualifications
  1. High School diploma or GED.
  2. Experience and training in the banking field working with the public and/or experience in customer service and heavy cash handling is preferred.
  3. Must have strong oral and written communication skills.
  4. General skills applicable to this position include:
  • A minimum of a beginner level knowledge of Microsoft Office applications including Outlook, Excel, and Word.
  • Advanced skills in using computers and related equipment, 10-key calculator, multi line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment.
  • Ability to interact tactfully and professionally with credit union staff as well as external contacts. Maintain a high degree of confidentiality in dealing with various personnel and member information.
      5.  Light travel is required. Travel to the various branch locations or to off-site trainings may be necessary but not regular.
      6.  Must pass pre-employment drug test and background screens, which includes a credit report.
 

Member Service Representative - Redding

Serves to provide consistent excellent service to our walk in and phone members. Performs transactions and side duties in an accurate and timely manner. Takes an active role in cross training in the branch and participating in weekly staff meetings. Actively promotes and provides credit union products and services to our members. Will be assigned to work on projects within the branch and/or in support of other departments within the Credit Union when needed. 

Salary Range: $11.98 to $16.99

Essential Functions
  • Provides consistent excellent member service to all members coming in the branch and calling in on the phone.
  • Performs variety of transactions in person and over the phone, including but not limited to: deposits, withdrawals, loan payments, purchase of monetary instruments, sale of stamps, reviewing account history, certificate transactions, IRA transactions.
  • Responsible for learning and becoming comfortable with credit union products and services available for members including, but not limited to: deposit accounts, interest bearing accounts, ATM and VISA check cards, online banking, e-statements, audio response, direct deposit and basic knowledge of loan products.
  • Provides cross selling opportunities to each member as fits their needs.
  • Responsible for learning financial institution regulations such as: BSA, Reg CC, Reg DD and Reg E and applying them.
  • Responsible for opening new accounts including certificates, IRAs and business accounts and complying with each account policy.
  • Processes cash with accuracy and security measures set in place according to policy.
  • Responsible for reading, studying and applying credit union policies and procedures as assigned.
  • Properly identifies members in the branch and over the phone.
  • Participates in routine side duties including, but not limited to: night drop processing, ATM processing, branch balancing, check stub balancing, coin shipments, TCR balancing, auditing various operations functions, keeping branch organized, supply inventory, filing, scanning and copying.
  • Complies with office safety and security guidelines and training.
  • Actively promotes credit union products and services to each member as appropriate.
  • Participates in appropriate and applicable training through the credit union library, on-site trainings, cross training to ensure job knowledge is current and up-to-date.
  • Is responsible for completing quarterly compliance training in all required regulations and polices, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
  • Other duties as assigned.
Job Qualifications
  • High School diploma or GED.
  • Experience and training in the banking field working with the public and/or experience in customer service and heavy cash handling is preferred.
  • Must have strong oral and written communication skills.
  • General skills applicable to this position include:
    • A minimum of a beginner level knowledge of Microsoft Office applications including Outlook, Excel, and Word.
    • Advanced skills in using computers and related equipment, 10-key calculator, multi line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment.
    • Ability to Interact tactfully and professionally with credit union staff as well as external contacts. Maintain a high degree of confidentiality in dealing with various personnel and member information.
  • Light travel is required. Travel to the various branch locations or to off-site trainings may be necessary but not regular.
  • Must pass pre-employment drug test and background screens, which include a credit report.

Don’t see an available position to fit your talent? Upload your resume below, and if a position becomes available that fits your talent we may contact you. Your resume will be kept on file for a period of 60 days. In the meantime, check back periodically for open positions that are of interest to you and complete the application at that time.

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Benefits

  • Medical, dental, vision, and life insurance
  • 401k deferred compensation plan (with an employer match)
  • Flexible Spending Account (FSA)
  • PTO leave (Paid Time Off)
  • Holidays (10 recognized holidays annually)
  • Long term disability coverage
  • Clothing allowance
  • Employee loan discount
  • Turtle Bay Exploration Park membership discount
  • Costco membership
  • Theme park discounts
  • Cellular network discount

Some benefits subject to full-time and/or manager positions.

Accolades

  • Voted Best of the North State, 2016-2017
  • Top 200 Healthiest Credit Unions (Deposit Accounts), 2015-2016
  • Five Star Rated (Bauer Financial), 2015
  • Best Place to Work in Shasta County, 2012
  • Best of the North State Nominee, 2012-2015

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Members 1st Credit Union is an equal opportunity employer and selects employees on the basis of qualifications. We consider all applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now